Returns

It is important to us that you are completely satisfied with your Package. If for whatever reason you would like to return or exchange an item, please send your request via email to contact@packageunderwear.com within 30 days of receipt and we will promptly organise an exchange or refund for you.

Please note that unless an item is faulty, it must be unworn and in its original condition in order to be eligible for an exchange or refund. For more information regarding our return policy, please do not hesitate to contact us.